Frequently Asked Questions

Artworx Help Center

Answers to common questions about pricing, minimums, artwork, proofs, production, delivery, and embroidery.

How does Artworx Print determine the price?

Pricing is based primarily on the product, decoration method, design requirements, print locations, and total quantity. Increasing the quantity can reduce the cost per item. Read the complete pricing answer.

Is there a minimum order?

Minimums depend on the product and production method. Some items can be produced individually, while screen printing and embroidery may require minimum quantities. See current minimum-order information.

Does Artworx Print create custom designs?

Yes. Our team can help prepare existing artwork, improve a logo, or develop a new design for your project. Learn about design assistance.

How will I approve the artwork placement?

We provide a proof showing the artwork, placement, and production details for approval before production begins. Read about the proof process.

Can I get a sample before ordering?

Blank and printed sample options may be available depending on the product, quantity, and production method. Review sample options.

Can one design be used across different products?

Yes. Artworx can coordinate one design across apparel, hats, signs, printed materials, and promotional products while adapting the artwork for each production method. Learn about multi-product branding.

What happens after I place and pay for my order?

Our team reviews the artwork and order details, prepares a proof when required, and begins production after the details are approved. See the complete order process.

When will I receive my order?

Turnaround depends on the product, decoration method, quantity, artwork approval, and delivery requirements. We will confirm the expected schedule for your project. View delivery information.

What payment methods are accepted?

Artworx accepts major credit and debit cards and several electronic payment methods. Purchase-order and check arrangements may be available for qualifying orders. Review payment options.

What if I have a problem with my order?

Contact us as soon as possible at (951) 588-9808 or info@artworxprint.com so the team can review the issue and help determine the next step.

Where is Artworx Print located?

Artworx Print is located at 1159 Iowa Avenue, Suite L, Riverside, California 92507. View contact information.

Embroidery Questions

What is the largest embroidery size available?

We can embroider designs as large as approximately 12 inches tall by 12 inches wide, depending on the item and design.

Is there an embroidery minimum?

Yes. The standard embroidery minimum is 12 pieces per item type.

How much does embroidery cost?

Embroidery pricing is based on the garment, quantity, placement, and final stitch count. Contact us for an accurate project quote.

Do you offer embroidered patches?

Yes. Embroidered patches are available, generally with a 12-piece minimum. Pricing depends on size, complexity, and stitch count.

Can I bring my own garments or products?

We accept many customer-supplied items when they are suitable for printing or embroidery. Acceptance is subject to review, and customer-supplied products are produced at the owner’s risk because Artworx cannot warranty the item itself.